Privacy, consent and data retention
Understand acceptances, optional communications and retention periods.
How to do it
- Read the terms and privacy policy.
- Accept the documents when requested.
- Review consents in Preferences.
- Set optional communications and analyses.
- Open Profile and choose Export my data when you need a copy.
Important notes
- A new acceptance is requested when the documents are updated.
- Audio is removed after 30 days and the transcript is kept for 1 year.
- Exported documents are reviewed every 6 months and kept while retention is confirmed.
- Operational records remain available until the account is cancelled.
- The account area also provides a JSON export of the personal and operational data associated with your account.
- Accounts with an unconfirmed email for more than 10 days may be removed after a final warning.